Case Studies

Proven outcomes across technology, product, and operations

Real examples of how I translate strategy into execution, systems into adoption, and data into measurable business results.

Proven Delivery in Practice

Problem

Insight

Solution

Adoption

Outcomes

RPM Retail – Pioneering SaaS & AI for Commercial Impact

I led the design and delivery of a world-first SaaS and AI platform that transformed retail data into actionable insights, enabling enterprise adoption, multi-million-dollar revenue growth, and improved in-store performance.

What made this successful:

We embedded AI into daily workflows, turning insight into action at store level and to drive staff behaviors to deliver measurable and sustained business outcomes

Multi-million-dollar revenue growth

Enterprise adoption across AU & NZ

Improved in-store performance

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Citycare – Operational Transformation at Scale

I led the design and delivery of a data-driven workforce and asset management platform that improved operational visibility, increased efficiency, and became a recognized competitive advantage.

What made this successful:

By aligning people, process, and data in one platform, we enabled faster decisions and measurable performance imporvements

End-to-end real-time operational visibility

Improved efficiency across operations

Regognized competitive advantage

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Christchurch International Airport – From Asset Visibility to Measurable Outcomes

Delivered through my work at Citycare, I led the design and delivery of an integrated platform that transformed water asset management, enabling automated charging, compliance, and sustainability improvements, while reducing costs and increasing revenue.

What made this successful:

We connected real-time asset datato drive real-world operational, financial and regulatory processes enabling accurate dicision making and reduce loss

Improved security of water network operations

Reduced compliance costs through automation

Increased returns from asset investment

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These examples reflect how I approach aligning technology, product, and operations to deliver practical, measurable outcomes across different environments.

If you’d like to explore how this applies to your organization, I welcome you to start a conversation.

Lets Connect...

Greg Scott
CIO & Senior Product Leader